Privacy policy

Last updated: 11/06/2026

This Privacy Policy explains how LBConsultancy collects, uses, stores, and protects your personal information when you visit this website, complete a contact form, or make an enquiry about sport psychology support.

Who we are

LBConsultancy provides sport psychology support for athletes, teams, coaches, parents, and sporting organisations.

For any questions about this Privacy Policy, please contact:

Email: contact@lbconsultancy.info

What information we collect

When you use this website or contact us, we may collect:

  • Your name

  • Your email address

  • Your phone number, if provided

  • Your sport, club, organisation, or role

  • Information included in your enquiry

  • Any information you choose to share through the contact form

  • Basic website usage information, such as how visitors use the website

Please avoid sharing sensitive personal information through the contact form. Further details can be discussed during an initial consultation if appropriate.

How we use your information

We use your information to:

  • Respond to your enquiry

  • Arrange an introductory call or consultation

  • Provide information about services

  • Manage bookings and communication

  • Keep appropriate records where support is agreed

  • Improve the website and user experience

  • Meet any professional, safeguarding, or legal responsibilities

How your information is stored

Your information is stored securely and only kept for as long as necessary for the purpose it was collected.

Who your information may be shared with

Your information will not be sold or shared for marketing purposes.

Where appropriate, information may be shared with:

  • A professional supervisor, where relevant to safe and ethical practice

  • Safeguarding professionals or organisations, if there is a concern about risk or safety

  • Service providers used to operate the website, email, booking, or payment systems

  • Legal or professional bodies, if required

Your rights

You have rights over your personal information, including the right to request access to the information held about you, ask for information to be corrected, or request that information is deleted where appropriate.

To make a request, please contact:

Email: contact@lbconsultancy.info

Complaints

If you have concerns about how your personal information is handled, please contact LBConsultancy first so we can try to resolve the issue.

You also have the right to raise a concern with the Information Commissioner’s Office.

Anaylitics

This website collects personal information to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Updates to this policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.